Our “All-Star” list this year is larger than normal, in order to help me make a point about “these economic times.” Each of the practices listed have grown during 2009 over 2008. Their new patient flow improved in 2009, and in all but a couple of the practices their rate of case acceptance has improved as well. To be on this All-Star list they also had to have perfect or very close to perfect control of patient delinquency. One of these practices, a $250,000 a month office, actually had 0 patient delinquency as of 12/31/2009! Not a single patient was 30 days past due, yet the practice had substantial growth in new patient exams and in production in 2009. These practices are in many different states, from California and the Northwest to the Carolinas, from the South to the Midwest to the Plains. There are even two in Australia which has suffered a weak economy similar to our own. We honor these practices’ results, of course, but we primarily honor their commitment to not getting caught up in the attitude that “the economy” is holding them back. These clients know how to market to attract quality patients and they know how to serve those patients in order to get outstanding rates of case acceptance. I can almost hear them saying, “What recession?”
Drs. Chambers, Baechtold, & McKenzie, Asheville, NC
Jeffrey R. Chandler, DDS, MS, Salt Lake City, UT
Douglass K. Gordon, DMD, MS, Greenville, OH
Ryan J. Haldeman, DDS, MS, Asheville, NC
Drs. Hanrahan, Stanton & Ton, Townsville, Australia
Drs. Jayasekera, Sokel, & Seto, Bendigo, Australia
Andrew J. Kapust, DDS, Olympia, WA
Edward M. Matsuishi, DDS, El Cerrito, CA
Scott T. McPherson, DDS, Peachtree, GA
Timothy J. McReath, DDS, Baraboo, WI
Drs. Meyer, Dana, & Meyer, Rapid City, SD
Drs. Peterson & Ryan, Williston & Burlington, VT
Gerald P. Tadej, DDS, MS, Bakersfield, CA
Matt G. VanderMolen, DDS, Springfield, IL
Drs. Scott & Jeff Wehrkamp, Brandon, SD
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